Shipping policy
Shipping Policy
At Granny Girl Boutique, we're committed to getting your order packed and shipped as quickly as possible!
Processing Time
Please allow 3–7 business days for your order to be processed before it ships. While many orders are sent out sooner, processing times may be slightly longer during new product launches, sales, holidays, or other high-volume shopping periods.
Shipping Carriers
We currently ship all orders through USPS and UPS. Once your package has been handed over to the shipping carrier, delivery times are determined by the carrier and are outside of our control.
Tracking Your Order
After your shipping label has been created, tracking information may take up to 48 hours to begin updating. Please allow the carrier time to scan and process your package before tracking becomes active.
Lost, Stolen, or Delayed Packages
Granny Girl Boutique is not responsible for shipping delays, lost packages, stolen packages, or packages marked as delivered by the shipping carrier. If you experience an issue with your delivery, we recommend contacting USPS or UPS directly to file a claim when applicable.
Shipping Address Accuracy
Please double-check your shipping address before placing your order. Granny Girl Boutique is not responsible for orders shipped to an incorrect address provided at checkout. If a package is returned to us due to an incorrect address, additional shipping charges may apply before it can be resent.
Combining Orders
Whenever possible, we are happy to combine multiple orders placed by the same customer. However, order combinations are not guaranteed and depend on where your orders are in the fulfillment process.